PCF | Citrix Metaframe

peds.wustl.edu/citrix
Login to Accruals
(314) 362-9500
(PCF Helpdesk for Questions/Problems)

 Web-based Citrix Documentation

• Logging into Citrix
• Opening the Citrix Desktop
• Logging Off
• Changing the Window Size when Clinical Desktop gives a Screen Resolution Message
• Accessing your local hard drive from Citrix and File Security Resolution Message
• Troubleshooting your connection with Connection Status
• Changing Your Password

This software allows you to use Clinical Desktop, ESA (transcriptions), and other applications through the PCF Citrix servers via a web browser. No other software is required. When you follow the link above, you will be prompted for your (Windows) username and password. Once you're logged in, a list of your assigned applications will appear. Follow any of these links to run the program.

The PCF Helpdesk can help if you have any difficulties getting connected. Once you've connected, if you encounter any problems within a specific application, please contact the appropriate helpdesk for that application. Alternate helpdesk phone numbers appear below. When in doubt, call us at (314) 362-9500 and we'll either help you ourselves or direct you to the appropriate helpdesk.

• Clinical Desktop helpdesk (314) 362-4700
• ESA helpdesk (314) 362-4700
• Citrix or Microsoft Outlook (314) 362-9500